7-Day Money Back Entitlement

These terms and conditions apply to Carro's 7-Day Money Back Entitlement. All contracts for the purchase of vehicles from Carro incorporate these terms and conditions.

Definitions

Accessories means any after-market or dealer-fitted accessories purchased before, or on Delivery.
Carro means CarPlace Automotive Pty Ltd (ACN 657 226 081) and any wholly owned subsidiary of Carro.
Condition Report means a written report on the Vehicle's condition prepared by Carro on or prior to Delivery.
Delivery means the date upon which the Purchaser takes possession of the Vehicle.
Finance means any loan or credit provided by any lender to the Purchaser to facilitate the purchase of the Vehicle.
Purchaser means any person who purchases a Vehicle from Carro.
Purchase Contract means the contract for sale of the Vehicle by Carro and purchase of the Vehicle by the Purchaser.

7-Day Money Back Entitlement

The Purchaser has the right to a refund of the Total Purchase Price less Accessories from Carro (Refund) in exchange for the repurchase of the Vehicle by Carro provided that each of the eligibility criteria set out in clause 4 are satisfied.

Eligibility

The Purchaser must have paid the Total Purchase Price and any other amounts owing in full to Carro.
Notice of the Purchaser's intention to exercise the 7-Day Money Back Entitlement must have been given, in writing, to Carro within 7 days from Delivery.
The Vehicle must not have travelled more than 500km from the time of Delivery (Maximum Distance). If a Vehicle has exceeded the Maximum Distance, then Carro may (at its sole discretion) decline the 7-Day Money Back Entitlement.
The Vehicle must be in the same condition as it was when the Purchaser acquired the Vehicle at Delivery, with regard to cleanliness, repair, wear and tear, and any other factor relevant to a vehicle's physical condition.
The Vehicle must not have been involved in any accident or suffered any physical damage.
The Vehicle must not have been subject to hail damage, water damage, fire damage, or partial or total submersion in water.
The Vehicle must not have been involved in any criminal or unlawful activity.
No third party must have acquired any legal, equitable, or statutory interest in the Vehicle without Carro's prior written approval.
The Vehicle must not have been modified or altered without Carro's prior written approval.
The Purchaser must return any Vehicle keys, accessories, logbooks, and documentation to Carro in good condition.
The Purchaser must not have exercised a 7-Day Money Back Entitlement on more than two occasions within the previous twelve months from the date of Delivery.

Finance Not Covered

The 7-Day Money Back Entitlement does not include refund, repayment, or compensation for any amounts spent or paid by the Purchaser in respect of Finance.

Other Costs Not Covered

Refund Processing

Carro will pay the Refund within 7 days from the date of valid exercise of the 7-Day Money Back Entitlement. Payment will be effected by electronic funds transfer to a bank account nominated by the Purchaser in writing.

Australian Consumer Law

Nothing in these Terms or Conditions limits, excludes, impedes, or affects any rights or entitlements of the Purchaser under Schedule 2 of the Competition and Consumer Act 2010 (Cth).

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