L
LeapForward
Had a great and excellent experience in selling my car with the help of Raaof, AJ and Zakir from Carro! Raaof, AJ and Zakir were extremely helpful, responsive, and made the whole process smooth and stress-free. Messaged my request for selling my vehicle and Raaof replied to my message and a quote within 4 hours. He also answered all my queries on the process from accepting the quotation, inspection and handover. He also assisted in arranging and rescheduling an inspection appointment for me when I told him that I had a last minute meeting to attend. AJ was very patient and waited for me as I was caught in a traffic jam on my way to Carro. As it was my first time selling the vehicle by myself instead of doing a trade-in to the car agent, he explained to me what he was doing during the inspection. He also updated the final amount of the vehicle after inspection within the next day as promised. Zakir was very responsive in replying my messages. There were hiccups in getting the bank’s response on the outstanding amount. He was very patient and did not complain. He guided me on the necessary steps and advised me what to do to get things going. During the handover, he explained to me what he will need and what he will be doing. He also made sure that all the paperwork and handover went without any issue. Zakir even messaged to made sure that I have received the transfer payment. Really appreciate the friendly and professional service by Carro!—would definitely recommend them if you’re looking to sell your car hassle-free!







